Frequently Asked Questions

How do I place an order?

Click the "Order' link on any page to go to the ordering page, select your products and proceed to checkout. Fill in all required information, provide your payment method and submit your order. Once your order is submitted, you will receive an instant email confirmation containing your receipt.

Do you accept checks or money orders?

Yes, we accept the following forms of payment: All major credit cards (American Express, Visa, MasterCard, Discover).

We also accept payments through the mail in form of a check, money order or cash.

Why should I use this instead of OTC treatments?

Over the counter treatments are designed to alleviate the symptoms of a specific condition. Here at Derma Remedies, our products are designed to eliminate the entire condition and not just the symptoms making it the best option available.

I live in Canada, can you ship to me?

Yes, we ship worldwide! Delivery time Internationally is 4-7 business days for most locations.

I need this right NOW, can I get it expedited?

Yes, we offer several different shipping methods.

I am pregnant, can I still use your products?

At this time our products are not recommended for use during pregnancy or nursing.

I need this for my child, is it safe?

All of our products are safe for use on children 5 years of age and older.

How do I apply Acne Dx?

Full instructions are included with your order. Acne Dx is very easy to use and is topically applied twice daily using 1-2 drops and gently massaging onto the affected acne areas.

How long will it take to see results?

Treatment time differs from person to person, acne will diminish within two weeks of treatment.

Can I use Acne Dx to prevent outbreaks?

Yes, Acne DX can also be used as a preventative measure. A drop or two of formula can be added to your daily facial cleanser.

I have scars from Acne - What product do I need?

For acne scars, we recommend using our Scar Dx product, it is designed to remove any type of scar, including acne scars anywhere on the body. Scar Dx can be used along with Acne Dx, our products do not interfere with each treatment process.

My anal fissure also bleeds, do I need a different product?

It is very common for an anal fissure to bleed. FissuresDx is effective on bleeding and treating the anal fissure completely.

How do I use Anal Fissure Dx?

Instructions will be included with any product purchased. Treatment is very simple and is a topical application. Simply use a drop of product and if rub onto the condition, three times daily.

I have a hemorrhoids and an anal fissure, what should I do?

If you have both an anal fissure and a hemorrhoid, we recommend first treating the anal fissure with Anal Fissure Dx and then treating the hemorrhoid with Hemorrhoid Dx.

When will my condition be gone?

Use as directed and your condition will be treated within 6 weeks of application. Everybody is different and will respond differently so treatment times may vary. Patience is key as it may take the full 6 weeks before healing can be seen, continue to apply, the product will be effective.

I only have a small amount of bleeding, do I really need this?

If there is any amount of bleeding small or large, this is a separate condition to the actual hemorrhoid and needs to be treated first. Use Bleeding Hemorrhoid Dx until the bleeding stops for at least a few days, then switch over to using Hemorrhoid Dx to treat the hemorrhoid.

I have not seen bleeding in 3 days, do I still need Bleeding Hemorrhoid Dx?

We recommend using Bleeding Hemorrhoid Dx first if you have seen any signs of bleeding in the past 1-2 weeks, since it is a separate condition, the rupture needs to be treated first.

How do I use Bleeding Hemorrhoid Dx?

Instructions will be included with any product purchased. Treatment is very simple and is a topical application. Simply use a drop of product and rub onto the condition three times daily.

How long do I need to use Bleeding Hemorrhoid Dx?

Bleeding Hemorrhoid Dx needs to be applied until the bleeding stops for at least a few days. Once there is no sign of bleeding, switch to using Hemorrhoid Dx to treat the hemorrhoid.

You have two products for hemorrhoids, which one do I need?

The powerful ingredients in Hemorrhoid Dx are specifically to eliminate the actual hemorrhoids. If there is any bleeding, this is a separate condition to the hemorrhoid and needs to be treated prior to treating the hemorrhoid. Bleeding Hemorrhoid Dx is applied until the bleeding is gone and then you would switch to using Hemorrhoid Dx until the hemorrhoid is eliminated.

How do I use Hemorrhoid Dx?

Instructions will be included with any product purchased. Treatment is very simple and is a topical application. Simply use a drop of product and dab to the condition three times daily.

How long does Hemorrhoid Dx take to work?

Hemorrhoid Dx's powerful composition will treat your hemorrhoid and the symptoms quickly and effective. Everyone is different and so treatment time will vary. Healing most commonly takes place within 3-6 weeks of treatment.

I have internal hemorrhoids, will your product still help me?

Yes, the powerful composition of ingredients in Hemorrhoid Dx are effective on external or internal hemorrhoids. Simply insert a dropper or Q-tip for each application.

What about the symptoms, does it work on those?

Hemorrhoid Dx is a topical treatment that treats both symptoms and the condition. Within a few treatments, your symptoms will decrease dramatically, the more you use the product, the less symptoms you will have until the condition has been healed.

My doctor told me my diet caused my hemorrhoid, is this true?

Hemorrhoids are most commonly caused by the diet, for this reason we highly recommend avoiding certain food groups whilst using Hemorrhoid Dx, to provide your body with the best healing properties to treat the condition. For the course of treatment, it is recommended to stop eating wheat products, dairy products and sugar products.

I'm not sure if I have a hemorrhoid or a fissure, which product do I need?

It is always recommended to get a clear diagnosis for a doctor or health professional. The major difference between a hemorrhoid and fissure, is that a fissure is small cut or opening in the thin anal lining or tissue, a hemorrhoid is an enlarged blood vessel and is generally noticeable by a small bump or protrusion. If you have an anal fissure, use Anal FissuresDx, if you have a hemorrhoid, use Hemorrhoid Dx.

How long will it take to see results?

Treatment time will vary from person to person, by following the easy steps of treatment and with some patience, eczema will diminish within 2-6 weeks of treatment. Eczema Dx works to eliminate the symptoms of eczema as well as regenerating skin tissue.

How do I use Eczema Dx?

Full instructions are included with your order. Eczema Dx is simple to use and is topically applied three times a day using 1-2 drops and gently massaging onto the affected areas.

Can I use Eczema Dx on my child?

Yes, Eczema Dx is safe to use on children of all ages, the formula is gentle.

My eczema is very dry, will your product still work?

Eczema Dx is designed to be effective on all types of eczema, including dry
eczema or weeping eczema.

I recently developed an outbreak, which product do I need?

H-Stop Dx is applied during an outbreak, directly to the condition. Once the outbreak is over, H-Guard Dx is applied to prevent future recurrences.

How do I use H-Stop Dx and H-Guard Dx?

H-Stop Dx and H-Guard Dx are simple topical applications and full Instructions are included with your purchase. During an outbreak one drop of H-Stop Dx is simply applied directly to the outbreak area, three times per day until the outbreak has healed. Once the outbreak is over, H-Guard Dx is applied daily underneath the feet to prevent outbreak from recurring.

I have Cold Sores, will this product work for me?

Yes, our Herpes products are effective on genital herpes as well as cold sores.

How long does H-Stop Dx take to work?

Outbreaks are eliminated within a few days of application. Results differ from person to person and treatment time is usually determined by the severity of the outbreak.

How long does treatment take?

By following the simple steps of treatment Molluscum Dx will safely remove any molluscum bumps or lesions within 3-6 weeks. Every person is different and will respond differently. The product should be applied until all bumps have been removed

My 5 year old son has molluscum - Can he use your product ?

Yes, Molluscum Dx and all of our products are safe to use on children age 5 and older. Molluscum is very common in children and Molluscum Dx was designed with this in mind, the formula is gentle and will not cause any scarring.

How do I use Molluscum Dx?

Molluscum Dx is an easy to use topical application and full instructions are included with your purchase. One drop is applied to each bump three times per day, only a small amount of oil is needed.

I have patches of molluscum on my inner thigh will your product work?

Molluscum Dx is scientifically formulated to completely extract the entire molluscum bump from beneath the skin and is effective on molluscum anywhere on your body and of course is safe to apply on the inside of your legs.

My doctor says to just wait them out - How does your product help?

Molluscum can fade away with time, however the average timeframe is 1-4 years, which is far too long to wait, generally molluscum gets worse before it gets better.

Molluscum Dx is different and works with your body and immune system deep beneath the skin to fully extract the root base of the bumps and the visible bumps on the surface of the skin. Once the treatment is over, the same bumps will not return.

How long does the treatment take?

By following the simple steps of treatment Skin Tag Dx will safely remove your skin tags within 2-6 weeks. Every person is different and will respond differently. The product should be applied until the skin tag disappears.

How do I use Skin Tag Dx?

Skin Tag Dx is a simple topical application and full Instructions are included with your purchase. One drop is simply applied to each tag three times per day, only a small amount of oil is needed.

I have small tags under my arm, Will your product work?

Skin Tag Dx is scientifically formulated to completely extract the skin tag from beneath the skin and is effective on skin tags anywhere on your body and of course is safe to apply under your arm.

My skin tag has changed color, is this normal?

Yes, there are several different stages of the healing process, everyone is different and will respond differently. The tag may alter in color or shape, more commonly towards the end stages of the treatment process.

My doctor wants to surgically remove my tag, can you help me?

Surgical procedures fail to remove the entire tag from beneath the skin, thus allowing the same tag to re-grow at a later time.

Skin Tag Dx is different and works deep beneath the skin to fully extract the root base and the tag on the surface of the skin. Once the treatment is over, the same tag will not return.

How long will it take to get rid of my scar?

Treatment time will vary from person to person, by following the easy steps of treatment and with some patience, scars will diminish within 3-7 weeks of treatment. The more the product is used the more the scar will fade.

My doctor wants to do surgery, Can I avoid this?

Surgery is always a scary thought and usually has more risks than rewards. With our specially formulated Scar Dx formula, you can treat any type of scar. Scar Dx gently and safely removes scars along with the symptoms without needing to go under the knife. The treatment is simple and easy to use.

How do I use Scar Dx?

Full instructions will be included with your order. Scar Dx is simple to use and is topically applied 2-3 times a day using 1-2 drops and gently massaging onto the affected areas.

I have keloid scars, Will your product work for me?

Yes, Scar Dx is effective on all types of scars including keloids. Scar Dx works on eliminating the symptoms caused by Keloids such as itching and irritation as well as eliminating the present scar/keloid.

I have a large plantar wart on my foot, will this product help?

Wart Dx is designed to extract out the wart from the skin, the product is effective on all strains of the HPV virus, which means you can treat any wart, anywhere on your skin, including on your feet.

How do I use WartDx?

Instructions will be included with any product purchased. Treatment is very simple and is a topical application. Simply use a drop of product and dab to the surface of each wart, three times daily. Very little oil is needed per application.

How long until they disappear?

Everyone is different and will respond differently, provided you follow the directions, Wart Dx will eliminate any type of wart within 2-5 weeks of treatment. Apply the product until the wart disappears or flakes off the skin.

My wart turned white, is this normal?

Yes, there are many different signs of healing taking place. The wart may change in appearance and/or shape/color, more commonly towards the end of the treatment process, the wart will turn white and flake off the skin.

My doctor says I have HPV, what is that?

HPV is the virus that causes warts to break out. There are many different types or strains of HPV. If you have a wart, you have HPV. HPV is harmless and the only symptom is having a wart surface on your skin. Using Wart Dx will extract the wart from deep within the skin, completely eliminating the condition.

Can I use more Wart Dx to make the treatment faster?

No, use as directed, using more than recommended is a waste of formula and will not speed up the treatment time.

I had my wart burned off and it has returned, will your product work?

Yes, Wart Dx is powerful and extracts the entire wart from under the skin. Unfortunately methods like burning or freezing do not extract the root, allowing the wart to return. Wart Dx ensures that the complete wart is extracted, including the root. Without the root, the wart is unable to grow back again.